Hey, I loved the first episode of Undercover Boss, one of the new CBS shows.
This link should take you right to the home page for that show.
You can click to watch the premier issue. It was great, featuring the CEO of Waste Management.
Unfortunately (but they are obviously doing this for TV ratings) the second show features the CEO of Hooters.
This might be on ongoing show for leaders to watch to have some leadership "aha" moments. It was striking how far removed the CEO was from those on the frontline of the Waste Management organization and how he started making some major changes after he got some first hand exposure.
Plus, it was a lot of feel good moment too. Those don't hurt.
The Waste Management CEO in action, working a garbage run...
If you watch it, let me know what you think.
Brian K. Rice
Leadership ConneXtions International
www.lci.typepad.com